Pew: Nearly Two-Thirds of U.S. Adults Use Smartphones for ‘Just-in-Time’ Information

PRESS RELEASE:

The Pew Internet Project released a new report this morning, “Just-in-time Information through Mobile Connections.” The full report is available on our site:

http://pewinternet.org/Reports/2012/Just-in-time.aspx

A summary:

Some 70% of all cell phone owners and 86% of smartphone owners have used their phones in the previous 30 days to perform at least one of the following activities:

·         Coordinate a meeting or get-together — 41% of cell phone owners have done this in the past 30 days.

·         Solve an unexpected problem that they or someone else had encountered — 35% have used their phones to do this in the past 30 days.

·         Decide whether to visit a business, such as a restaurant — 30% have used their phone to do this in the past 30 days.

·         Find information to help settle an argument they were having — 27% have used their phone to get information for that reason in the past 30 days.

·          Look up a score of a sporting event — 23% have used their phone to do that in the past 30 days.

·         Get up-to-the-minute traffic or public transit information to find the fastest way to get somewhere — 20% have used their phone to get that kind of information in the past 30 days.

·         Get help in an emergency situation — 19% have used their phone to do that in the past 30 days.

Overall, these “just-in-time” cell users—defined as anyone who has done one or more of the above activities using their phone in the preceding 30 days—amount to 62% of the entire adult population.

“Smartphones are changing basic patterns of human communication because they allow people to get real-time information to help them solve problems,” noted Susannah Fox, co-author of the new Pew Internet Project report. “Just-in-time information searches are changing people’s expectations about where, when, and how they can reach out for help. This is rapidly speeding up the flow of information users’ lives.”

COMMENT

Your email address will not be published. Required fields are marked *


*